Information Technology Services

Driving Technology to Enhance Teaching, Learning, and Research

N.C. A&T students, please change your OneID password before Monday, May 16th. To change your OneID password, you must first register for single sign-on password reset (SSPR) and multifactor authentication (MFA). Please visit ONE USER ID, ONE PASSWORD for instructions and more information.

ITS is here to help students, staff, and faculty navigate the many aspects of state-of the-art technology on campus, including technical support, computer and software guidance, network/internet services, wireless access, multimedia setups and support, teleconference requests, remote access, support of general use, and residential computer labs.

Enterprise Endpoint Management

ITS is currently rolling out a campus-wide project call Enterprise Endpoint Management (EEM) which includes inventorying and updating all campus computers to meet the necessary criteria to keep the university's networks and data secure. Computers assigned to employees and owned by departments are included in the project scope. ITS will communicate with Divisions and Colleges to schedule appointments as we progress with the project.

Multifactor Authentication 

In accordance with UNC Policy 1400.3, North Carolina Agricultural and Technical State University implemented multifactor authentication during the summer of 2021. Implementation began with Microsoft 365 and continues with additional systems. 

Our Mission

To strengthen and support the University’s teaching, learning, research and engagement activities by integrating and delivering innovative technology solutions and processes to facilitate the achievement of University strategic objectives.

Our team provides campus wide infrastructure services, client support, and instructional technology support.

Telework Support

ISO 27002 Standard Implementation and Technology Consolidation

Aggie Help (Cherwell Ticketing) (login is in upper right on landing page)

Employee Services 

Student Services