Student Email Migration
What You Need to Know
- Students are now using Microsoft 365 Outlook as the official university email platform.
- Your existing email, contacts, and calendar have already been migrated automatically.
- As of May 29, 2026, Gmail is available in read-only mode.
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Students can view previously migrated email content, contacts, and calendar information, but cannot send or receive new messages through Gmail.
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Students are to access Microsoft Outlook to ensure receipt of important university communications without interruption.
Follow These Steps to Access Your Student Email
Step 1: Access Your Email
- On the Web: Sign in to Outlook at: Microsoft Outlook (outlook.office.com)
- On Your Phone or Tablet: Download the Microsoft Outlook app here for iOS or Android or from your device's app store and sign in.
Step 2: Sign in Using Your OneID Credentials
Use your existing student login information:
- Username: OneID@aggies.ncat.edu
- Password: Your current OneID password
Your OneID credentials have not changed. Continue using the same username and password you use to access your email. If you are unable to access your account, reset your password by visiting Forgot OneID Password. If you need to update your security information or MFA methods, visit Register OneID.
Step 3: Verify Your Information
After signing in, review the following items to confirm your migration was successful:
- Email messages
- Contacts
- Calendar information
Please Note: Students are also encouraged to begin using other Microsoft 365 applications, including OneDrive, to support communication, collaboration, and file storage. ITS has migrated your files from Google Drive however, certain file types are not supported as part of that migration so be sure to copy over all your files.
Need Help?
| ITS Service Desk Bluford Library itsservicedesk@ncat.edu (336) 334-7195 |
ITS Service Desk Walk in Support: Monday–Friday, 8 a.m.–5 p.m. Submit a Ticket |
Online guides and FAQ's: Student Email Migration: Google Workspace to Microsoft 365 Office 365 Email and Productivity Software |