Erase and Reset iPad Instructions

The University Student Success Office (USSO) distributed iPads to select students as part of the AMP-UP (Aggie Mobile Program -- Unlimited Possibilities) Initiative.  The Enterprise Endpoint Management (EEM) Department within the Information Technology Services (ITS) Division configured the iPads with a management profile that consists of endpoint security and monitoring software.  EEM will notify a student(s) that his/her device has been released due to graduation.  A student will need to complete the instructions in order to erase the management profile from the iPad and reset it to Apple's default settings.

1. Backup Your Data (Optional):

    • Consider backing up your iPad to iCloud or your computer to protect your data.

2. Erase and Reset Your iPad:

    • Go to Settings > General > Transfer or Reset iPad > Erase All Content and Settings.
    • This will remove the profiles managing your device.
    • This will remove any existing profiles and allow you to set up the device as new.

OR

  • Open the Find My App: On another iPhone, iPad, or Mac that is signed in with the same Apple ID as your iPad, open the "Find My" app.
  • Select Devices: Tap on the "Devices" tab at the bottom of the screen.
  • Choose Your iPad: Find your iPad in the list of devices and tap on its name.
  • Scroll Down and Tap "Erase This Device": You'll see several options. Scroll down to the bottom and tap "Erase This Device."

3. Set Up Your iPad:

    • Turn on the iPad and follow the on-screen setup instructions.
    • Connect to a Wi-Fi network.
    • Sign in with your Apple ID or create a new one if you don’t have an account.

4. Install Necessary Apps:

    • Download any required applications from the App Store.

5. Check for Updates:

    • Go to Settings > General > Software Update to ensure your iPad is running the latest iOS version.