Office of Facilities

Welcome to Office of Facilities at North Carolina Agricultural and Technical State University, where we aim to provide quality service through planning, building, operating, maintaining and enhancing the campus. As part of the university body, members of our team are serving this community around the clock.

Maintenance Requests

We can all do our part to keep our buildings and campus clean, safe, and energy efficient. If you see an emergency or an area that requires maintenance, please make the Facilities Department aware. In case of an emergency inform Dispatch or University Police immediately. For regular maintenance needs, inform the Building Representative.  Use the work request link (instructions) to put in a maintenance request online. To find more information about Facilities, check out other links.

All work requests MUST be submitted via Mainsaver, our Work Order system.  Each location has a Building Representative that is responsible for generating work requests. If a building representative is not available, an employee may contact the Dispatch office directly for emergencies.  

DO NOT use Cherwell to generate work request for the Physical Plant.

If a work request is not submitted we CANNOT guarantee that the request will be fulfilled.

In case of an Emergency call Dispatch and report it; as well as submit the work request.

Emergency Contacts

  • Dispatch Number: (336) 285-4530
  • After Working Hours: (336) 334-7675