Maintenance Window

ITS has rescheduled the upgrade to the university’s Internet connection to Saturday March 15th between 7:00 a.m. and 9:00 a.m. During this time, a new gateway switch will be installed. Access to the Internet, Wi-Fi, and applications such as Blackboard, Office 365, and Google Workspace will not be available on campus, although the applications will be available off campus. Access to Banner Admin Pages will not be available. Desk phones should work during this period.

Routine monthly maintenance will start at 6:00 p.m. Saturday March 15th, ending at 9:00 a.m. Sunday March 16th.

The following systems may experience intermittent interruptions during the Maintenance Window:
  • AggieConnect
  • AggieList
  • Axiom
  • BDM (Banner Document Management)
  • Banner printing and Banner email
  • Classroom computer labs
  • DataTransfer
  • Institutional Research web server
  • Network Services:  The Internet connection upgrade will be performed Saturday March 15th between 7:00 a.m. and 9:00 a.m. The following services and applications will not be available on campus during this time:
         1. Banner Admin Pages
         2. Blackboard
         3. Google Workspace
         4. Internet and Wi-Fi
         5. Office 365
  • Payroll server
  • REDCap
  • Secure Share
  • Student labs
  • Student printing
  • UiPath
  • University File Share

Please test your applications after the ITS Maintenance Window and report any problems to the Help Desk at (336) 334-7195.

Additional Systems

While maintenance will not be performed on the systems below, work will be performed on the authentication mechanism. Please check that these systems continue to perform as expected after each Maintenance Window. Please notify the Help Desk at (336) 334-7195 if you experience any problems.

  • Blackboard
  • EverFi
  • Freshdesk
  • GradesFirst
  • LinkedIn
  • Maxient
  • NetDocuments
  • Office 365
  • OneID
  • Qualtrics
  • UpSwing

January, 25 - 26
February, 15 - 16
March, 15 - 16
April, 26 - 27
May, 24 - 25
June, 14 - 15
July, 19 - 20
August, 16 - 17 [Critical maintenance only]
September, 20 - 21
October, 18 - 19
November, 15 - 16
December, 20 - 21

January, 27 - 28
February, 23 - 25
March, 16 - 17
April, 27 - 28
May, 18 - 19
June, 15 - 16
July, 20 - 21
August, 17 - 18 [Emergency maintenance only]
September, 14 - 15
October, 26 - 27
November, 16 - 17
December, 21 - 22

  • January, 28 – 29
  • February, 25 – 26
  • March, 25 – 26
  • April, 29 – 30
  • May, 19 - 21
  • June, 24 - 25
  • July, 22 - 23
  • August - Critical maintenance only. Date to be determined.
  • September, 23 - 24
  • October, 28 - 29
  • November, 18 - 19
  • December, 16 - 17

  • February 19, 20       
  • March 26, 27
  • April 23, 24       
  • May 21, 22
  • June 18, 19
  • July 16, 17
  • August 20, 21
  • September 17, 18
  • October 22, 23
  • November 19, 20
  • December 17, 18       

  • January 30, 31
  • February 13, 14
  • March 20, 21
  • May 15, 16
  • June 19, 20
  • July 17, 18
  • September 18, 19
  • October 16, 17
  • November 20, 21
  • December 18, 19