Maintenance Window
Information Technology Services (ITS) will conduct its monthly maintenance during the September maintenance cycle to ensure the continued reliability, security, and performance of university technology services.
Maintenance Window:
Saturday, September 12, beginning at 9:00 a.m. through Sunday, September 13, concluding at 11:00 a.m.
During this maintenance period, some university systems, applications, and technology services may experience intermittent interruptions or be unavailable. ITS personnel will work to minimize disruptions and restore all affected services as quickly as possible.
We appreciate your patience and understanding as we perform these essential maintenance activities to enhance the campus technology environment.
The following systems may experience intermittent interruptions and downtime during the Maintenance Window:
- AggieList
- Axiom
- Banner Document Management (BDM)/AppEnhancer
- Banner printing and Banner email
- Classroom lab computers and podium computers
- DataTransfer
- Institutional Research web server
- Network Services:
VPN Firewall Upgrade
- Payroll server
- Printing services: Faculty & Staff
- REDCap
- UiPath
- University File Shares
Please test your applications after the ITS Maintenance Window and report any problems to the IT Service Desk at (336) 334-7195.
Additional Systems
While maintenance will not be performed on the systems below, work will be performed on the authentication mechanism. Please check that these systems continue to perform as expected after each Maintenance Window. Please notify the IT Service Desk at (336) 334-7195 if you experience any problems.
- Blackboard
- EverFi
- Freshdesk
- GradesFirst
- Maxient
- NetDocuments
- Office 365
- OneID
- Qualtrics
- UpSwing
February, 14 - 15
March, 14 - 15
April, 18 - 19 [Critical maintenance only]
May, 16 - 17
June, 13 - 14
July, 18 - 19
August, 22 - 23 [Critical maintenance only]
September, 12 - 13
October, 24 - 25
November, 14 - 15
December, 19 - 20
