Maintenance Window

Information Technology Services (ITS), in coordination with the university’s service provider, will perform Banner upgrades, Banner environment network maintenance, and monthly system maintenance during the May maintenance window.

Maintenance will begin at 7:00pm on Friday, May 15 and conclude at 5:00pm on Sunday, May 17.

The following systems may experience intermittent interruptions and downtime during the Maintenance Window:

  • AggieList
  • Banner Production and associated systems will be unavailable starting at 7:00pm on Friday, May 15, through 5:00pm on Sunday, May 17, including:
         1.  Aggie Access (including Student, Faculty, and Employee Dashboards)
         2.  AggieMart
         3.  Axiom
         4.  Banner Access Management
         5.  Banner Admin Pages
         6.  Banner Document Management (BDM)/AppEnhancer
         7.  Banner Workflow
         8.  Degree Works
         9.  eTranscripts
       10.  Illuminate
       11.  WebFocus 
  • Banner printing and Banner email
  • Classroom lab & podium computers
  • DataTransfer
  • Institutional Research web server
  • MediaSite
  • Payroll server
  • REDCap
  • Student labs
  • Student printing
  • UiPath
  • University File Shares

Please test your applications after the ITS Maintenance Window and report any problems to the IT Service Desk at (336) 334-7195.

Additional Systems

While maintenance will not be performed on the systems below, work will be performed on the authentication mechanism. Please check that these systems continue to perform as expected after each Maintenance Window. Please notify the IT Service Desk at (336) 334-7195 if you experience any problems.

  • Blackboard
  • EverFi
  • Freshdesk
  • GradesFirst
  • LinkedIn
  • Maxient
  • NetDocuments
  • Office 365
  • OneID
  • Qualtrics
  • UpSwing

January, 17 - 18
February, 14 - 15
March, 14 - 15
April, 18 - 19 [Critical maintenance only]
May, 16 - 17
June, 13 - 14
July, 18 - 19
August, 22 - 23 [Critical maintenance only]
September, 12 - 13
October, 24 - 25
November, 14 - 15
December, 19 - 20

January, 25 - 26
February, 15 - 16
March, 15 - 16
April, 26 - 27
May, 24 - 25
June, 14 - 15
July, 19 - 20
August, 16 - 17 [Critical maintenance only]
September, 20 - 21
October, 18 - 19
November, 15 - 16
December, 20 - 21