Maintenance Window

Information Technology Services (ITS), in coordination with the university’s service provider, will perform maintenance in the Banner production environment and monthly system maintenance during the June maintenance window.

Maintenance will begin at 8:00am on Saturday, June 13 and conclude at 12:00am on Sunday, June 14.

The following systems may experience intermittent interruptions and downtime during the Maintenance Window:

  • AggieList
  • Banner Production and associated systems will be unavailable from 8:00am through 5pm on Saturday, June 13, including:

         1.  Aggie Access (including Student, Faculty, and Employee Dashboards)
         2.  AggieMart
         3.  Axiom
         4.  Banner Access Management
         5.  Banner Admin Pages
         6.  Banner Document Management (BDM)/AppEnhancer
         7.  Banner Workflow
         8.  Degree Works
         9.  eTranscripts
       10.  Illuminate
       11.  UiPath
       12.  WebFocus 
  • Banner printing and Banner email
  • DataTransfer
  • Institutional Research web server
  • Intranet services (Crag Hall data center - no service interruption is anticipated)
  • MediaSite
  • Payroll server
  • REDCap
  • Student labs
  • Student printing
  • University File Shares

Please test your applications after the ITS Maintenance Window and report any problems to the IT Service Desk at (336) 334-7195.

Additional Systems

While maintenance will not be performed on the systems below, work will be performed on the authentication mechanism. Please check that these systems continue to perform as expected after each Maintenance Window. Please notify the IT Service Desk at (336) 334-7195 if you experience any problems.

  • Blackboard
  • EverFi
  • Freshdesk
  • GradesFirst
  • LinkedIn
  • Maxient
  • NetDocuments
  • Office 365
  • OneID
  • Qualtrics
  • UpSwing

January, 17 - 18
February, 14 - 15
March, 14 - 15
April, 18 - 19 [Critical maintenance only]
May, 16 - 17
June, 13 - 14
July, 18 - 19
August, 22 - 23 [Critical maintenance only]
September, 12 - 13
October, 24 - 25
November, 14 - 15
December, 19 - 20

January, 25 - 26
February, 15 - 16
March, 15 - 16
April, 26 - 27
May, 24 - 25
June, 14 - 15
July, 19 - 20
August, 16 - 17 [Critical maintenance only]
September, 20 - 21
October, 18 - 19
November, 15 - 16
December, 20 - 21