Maintenance Window

Information Technology Services (ITS) will conduct maintenance starting at 8:00 a.m., Saturday, May 18th, through 4:30 p.m., Sunday, May 19th. The following systems may experience intermittent interruptions during the ITS Maintenance Window:

  • AggieConnect (SharePoint 2013)
  • AggieList (Group email lists)
  • Aggie Mart (Procurement system)
  • Aggies Secureshare (A service used by NC A&T for transmitting and receiving sensitive files between internal and external entities.)
  • Axiom (A third party software that provides data transformation and transfer from the Slate Admissions application to the Banner ERP for the office of Undergraduate Admission.)
  • Banner printing and Banner email
  • BDM (Banner Document Management)
  • DataTransfer (Application used by Admissions to process data in student applications)
  • Institutional Research web server
  • Network maintenance (Internet service will be intermittent beginning Saturday, May 18th from 8:00 a.m.through Sunday, May 19th 4:30 p.m.)
  • Payroll (NCAT employee)
  • REDCap (Research Electronic Data Capture – a web-based application to support data capture for research studies)
  • Robotics Process Automation (RPA) (A generic term for software technology that makes it easy to build, deploy, and manage software robots that emulate/automate humans actions interacting with digital systems and software.)
  • Student labs
  • Student printing
  • University File Share

Please test your applications after the ITS Maintenance Window and report any problems to the Help Desk at (336) 334-7195.

Additional Systems

While maintenance will not be performed on the systems below, work will be performed on the authentication mechanism. Please check that these systems continue to perform as expected after each Maintenance Window. Please notify the Help Desk at (336) 334-7195 if you experience any problems.
Blackboard (Learning Management System)

  • EverFi (Online student training)
  • Freshdesk (Customer support software and ticketing system)
  • GradesFirst (A web-based early-alert student management system)
  • LinkedIn (Online learning system)
  • Maxient (Public safety and incident reporting application)
  • NetDocuments (A cloud-based document and email management service)
  • Office 365 (NCAT staff email, OneDrive, Skype, SharePoint Online, Groups)
  • OneID (One Identity solutions govern identities, manage privileged accounts, and control access)
  • Qualtrics (A web-based survey platform)
  • UpSwing (Online tutoring system)


Please test your applications after the ITS
 Maintenance Window and report any problems to the Help Desk at (336) 334-7195.

Additional Systems

While maintenance will not be performed on the systems below, work will be performed on the authentication mechanism. Please check that these systems continue to perform as expected after each Maintenance Window. Please notify the Help Desk at (336) 334-7195 if you experience any problems.

  • Blackboard (Learning Management System)
  • EverFi (Online student training)
  • Freshdesk (Customer support software and ticketing system)
  • AggiesNav (A web-based early-alert student management system)
  • LinkedIn (Online learning system)
  • Maxient (Public safety and incident reporting application)
  • NetDocuments (A cloud-based document and email management service)
  • Office 365 (NCAT staff email, OneDrive, Skype, SharePoint Online, Groups)
  • OneID (One Identity solutions govern identities, manage privileged accounts, and control access)
  • Qualtrics (A web-based survey platform)
  • UpSwing (Online tutoring system)

January, 27 - 28
February, 23 - 25
March, 16 - 17
April, 27 - 28
May, 18 - 19
June, 15 - 16
July, 20 - 21
August, 17 - 18 [Emergency maintenance only]
September, 14 - 15
October, 19 - 20
November, 16 - 17
December, 14 - 15

  • January, 28 – 29
  • February, 25 – 26
  • March, 25 – 26
  • April, 29 – 30
  • May, 19 - 21
  • June, 24 - 25
  • July, 22 - 23
  • August - Critical maintenance only. Date to be determined.
  • September, 23 - 24
  • October, 28 - 29
  • November, 18 - 19
  • December, 16 - 17

  • February 19, 20       
  • March 26, 27
  • April 23, 24       
  • May 21, 22
  • June 18, 19
  • July 16, 17
  • August 20, 21
  • September 17, 18
  • October 22, 23
  • November 19, 20
  • December 17, 18       

  • January 30, 31
  • February 13, 14
  • March 20, 21
  • May 15, 16
  • June 19, 20
  • July 17, 18
  • September 18, 19
  • October 16, 17
  • November 20, 21
  • December 18, 19