Activating Your N.C. A&T Zoom Account

• Employees, if you have not received an invitation to activate your licensed Zoom account, please contact the ITS Help Desk at helpdesk@ncat.edu or 336-334-7195 or or AggieHelp.
• When you receive your Zoom account invitation, click on the “activate” button in the email you received from Zoom (no-reply@zoom.us) within 30 days of receipt. On January 19, 2021, N.C. A&T transitioned to Single Sign-on (SSO) using OneID credentials to log into the Zoom web portal at https://ncat.zoom.us. However, employees may continue accessing Zoom using credentials that were previously created for an indeterminate amount of time at https://zoom.us.
• Once you activate your N.C. A&T Zoom account, either open Outlook calendar or the Zoom desktop client or visit https://ncat.zoom.us to begin creating Zoom meetings. The activation link in the email invitation expires after activation of the account.
• N.C. A&T licensed Zoom accounts have no meeting time limits and allow 300 participants per meeting. If you are experiencing 40-minute meeting time limits, contact the ITS Help Desk at 336-334-7195 or helpdesk@ncat.edu or AggieHelp.

Security and Meeting Controls

• ITS enabled passwords on all meetings and turned on Waiting Rooms by default as additional security enhancements to protect your privacy.
• Zoom 101: Securing your Meetings & Virtual Classrooms
• Do not publish Zoom meeting details in a public forum (web page, Facebook, etc.)
• Secure against unwanted guests during online meetings. Zoom Security Guide
• Identify guest participants. https://support.zoom.us/hc/en-us/articles/115004791123-Identify-Guest-Participants
• Remove unwanted or disruptive participants. https://support.zoom.us/hc/en-us/articles/115005759423
• Verify any URL (link) appearing in the chat feature with participants before clicking.

Zoom Webinars

ITS manages a limited pool of shared Zoom webinar licenses for special N.C. A&T events. Webinar accounts are not provisioned to individuals or departments for long-term use. To request a webinar account for a special event, complete and submit the online request form below. Once your request is received, the Zoom Administrator will respond accordingly. 

• Zoom Shared Webinar Online Request Form

• Zoom Webinar Creation Technical Guide

Best Practices and Etiquette

• Etiquette for Employees Teleworking: zoom_video_conference_etiquette.pdf
• Etiquette for Students Telelearning: zoom_video_conference_etiquette_students.pdf

Recording Guidelines

• Recording storage limitations are not being enforced at this time, but please be advised that this may change in the future. ITS is developing a long-term strategy for the storage and access of Zoom recordings.
• Disable automatic recording of meetings in your Profile Settings, and click “Record” during the meeting to capture only what is needed.
• Delete recordings when no longer needed.

User Guides and Tutorials

• Zoom Support during the COVID-19 Pandemic: https://zoom.us/docs/en-us/covid19.html

• Zoom Video Tutorials: https://support.zoom.us/hc/en-us/articles/206618765-Zoom-Video-Tutorials

• Getting Started & FAQs: https://support.zoom.us/hc/en-us/categories/200101697
• How to Generate a Zoom Meeting Attendees Report: create_zoom_meeting_attendee_report.pdf
  
• How to Assign Scheduling Privilege: scheduling_privilege_guide.pdf
  
• How to Trim a Zoom Cloud Recording: zoom_cloud_recording_trimming.pdf
• How to Trim a Zoom Local Recording: zoom_local_recording_trimming.pdf
• How to Schedule a Meeting from the Zoom Website: https://www.youtube.com/embed/XhZW3iyXV9U?rel=0&autoplay=1&cc_load_policy=1
• Managing Participants in a Meeting: https://support.zoom.us/hc/en-us/articles/115005759423

Zoom Add-ons / Plug-ins

• Outlook Calendar Zoom Plug-in: Provides an option in the Outlook desktop and web-based clients on the calendar ribbon to easily add a Zoom meeting to any calendar event. This plug-in has been enabled for all N.C. A&T accounts.
• Other add-ons / plug-ins: Zoom Marketplace offers both fee-based and free add-ons / plug-ins to increase the functionality of Zoom or integrate with other applications. Currently requests for Zoom add-ons / plug-ins are being denied until which time ITS may test functionality within our enterprise environment and associated costs.