Student Refunds

Students can sign up for Direct Deposit by using the following steps:

• Go to the Online Payment System (student)
• Type in your One ID and Password
• Select the “eRefunds” tab
• Select the account type
• Enter the routing number
• Enter the account number (This is not your debit card number.)
• Confirm the account number
• Enter the name on the account
• Enter the address associated with the account
• Give your refund account a unique name to distinguish it between your refund account and your payment accounts
• Select continue
• Please read the information to make sure that it is correct and hit “I agree”.
• Hit continue

Please pay careful attention to the direct deposit information you are entering into the system and verify that the information is correct. Once you enter your information into the system, you will receive a confirmation email from treasoff@ncat.edu that your refund account has been created. Students are responsible for updating their refund account in the event of a change in their banking information.

 

Students who do not sign up for direct deposit will receive their refund check by mail. Students can update their mailing address in Aggie Access under Personal Information.

 

Any refund generated by a Parent Plus loan is disbursed by mail to the applicant of the loan. The only exception is in situations where the parent has elected for the student to receive the refund within their loan application. Contact the Financial Aid Office for additional information.

 

Students who wish to drop all courses for which they are registered must withdraw from the university prior to the first day of classes to avoid academic or financial responsibility. Any student who receives Non-Title IV Aid and withdraws from all of their courses (official withdrawal) may be entitled to a refund for paid tuition and fees dependent on the date of their withdrawal. Below is the refund schedule for Fall/Spring only.

Withdrawal Dates	Refund Percentage
Week 1	90%
Week 2	90%
Week 3	50%
Week 4	50%
Week 5	25%
After Week 5	0%

Students who are awarded Federal Financial Aid and choose to withdraw will also be subject to the Return of Title IV Funds Policy. This may result in an unpaid balance due to the university. Federal Title IV Aid includes Stafford Loans, Perkins Loans, PLUS Loans, Pell Grants, and SEOG Grants among others.

 

Refunds are only distributed by direct deposit into a checking or savings account or by mail (to the mailing address provided to the University).

 

Students can sign up for Direct Deposit by using the following steps:

• Go to the Online Payment System 

• Type in your Banner ID and PIN number (same PIN as Aggie Access) 

• Select the "eRefunds" tab 

• Select the account type 

• Enter the routing number 

• Enter the account number (this is NOT your debit card number) 

• Enter the name on the account 

• Enter the address associated with the account 

• Give your refund account a unique name to distinguish it between your refund account and your payment accounts 

• Select "continue" 

• Please read the information to make sure that it is correct and hit "I agree" 

• Hit "continue" 

 

The Treasurer’s Office does not release refund information over the telephone for security purposes, however there are a few ways that you can obtain refund information:

View your Aggie Access Online Account Summary and look for the description "Direct Deposit Refund and General Refund." If you still have questions, visit the Cashier/Student Accounts window located on the first floor of the Dowdy Administration Building. Make sure to have your Banner number and photo identification.

 

No, once you sign up for direct deposit, it remains active.

 

If you do not log into the Online Payment System and update your banking information, the Treasurer's Office must wait for your banking institution to return the funds to the University before restarting your refund process. Once the funds are received, your direct deposit information will be removed (unless you have already updated it), and a paper check will be mailed to you. 

 

No. However, you can deposit funds to your AggieOne Card through the AggieOne Card Office. For assistance, contact their office at 336.334.7114 or visit their website for more information: AggieOne Card Office.

 

No. Placing funds on your Aggie One Card for an educational supplies voucher is not a reversible process. These funds will roll over to the next semester if you don’t use the requested amount.

 

Refunds to students for tuition and required fees will be made during the first five weeks of the term. No refunds will be made after the fifth week of classes.

 

No. All previous balances must be paid in full before you can register for the next semester. A registration hold will be placed on your account until the balance is paid in full.