Student Refunds Process

 

Student Refunds

The purpose of student refunds is to reimburse students for monies paid in excess of tuition and fees.  Students can receive refunds in one of the following ways: by direct deposit or by a paper check mailed to the mailing address on file.  A student is entitled to a refund when the account is overpaid and a credit balance is created.  A credit balance can be created from Pell Grants, Direct loans, plus loans, alternative loans, grants, scholarships, or cash payments.  All refunds are considered general refunds and they are processed weekly throughout the semester. 

Direct Deposit Refunds

Students can sign up for Direct Deposit by using the following steps:

  • Go to the Online Payment System
  • Type in your Banner ID and PIN number (same PIN as Aggie Access)
  • Select the “eRefunds” tab
  • Select the account type
  • Enter the routing number
  • Enter the account number (this is NOT your debit card number)
  • Confirm the account number
  • Enter the name on the account
  • Enter the address associated with the account
  • Give your refund account a unique name to distinguish it between your refund account and your payment accounts
  • Select continue
  • Please read the information to make sure that it is correct and hit “I agree”.
  • Hit continue 

Please pay careful attention to the direct deposit information you are entering into the system and verify that the information is correct.  Once you enter your information into the system, you will receive a confirmation email from treasoff@ncat.edu that your refund account has been created. Students are responsible for updating their refund account in the event of a change in their banking information. 

Mailed Refunds

Student who do not sign up for direct deposit will receive their refund check by mail. Students can update their mailing address in Aggie Access under Personal Information

Wells Fargo Aggie Debit Card

Students may elect to receive their funds deposited into a Wells Fargo Aggie Debit Card. This alternative is optional for all students who are receiving a refund. Students who have requested a Well's Fargo Aggie Debit Card must go through the Online Payment System to input their account and routing number in order to have their refund deposited into their account. 

Parent Plus Refunds

Any refund generated by a Parent Plus loan is disbursed by mail to the applicant of the loan.  The only exception is in situations where the parent has elected for the student to receive the refund within their loan application. Contact the Financial Aid Office for additional information. 

Refunds for Official Withdrawals

Students who wish to drop ALL courses for which they are registered must withdraw from the university prior to the first day of classes to avoid academic or financial responsibility.  Any student who receives Non-Title IV Aid and withdraws from ALL of their courses (Official Withdrawal) may be entitled to a refund for paid tuition and fees dependent on the date of their withdrawal. Below is the refund schedule for Fall/Spring ONLY. 

Withdrawal Dates Refund Percentage
Week 1
90%
Week 2
90%
Week 3
50%
Week 4
50%
Week 5
25%
After Week 5
0%

Students who are awarded Federal Financial Aid and choose to withdraw will also be subject to the Return of Title IV Funds Policy.  This may result in an unpaid balance due to the university.  Federal Title IV Aid includes Stafford Loans, Perkins Loans, PLUS Loans, Pell Grants, and SEOG Grants among others.

Refund Schedule - Summer 2019

     First/Dual Session

  • Continuing Students - Tuesday, May 28, 2019
  • First Time Borrowers - Friday, June 28, 2019

     Second Session

  • Continuing Students - Tuesday, July 2, 2019
  • First Time Borrowers - Friday, August 2, 2019

*The above dates are dependent on all funds being applied to the student account 5 business days prior to the refund date*