OneID Frequently Asked Questions

OneID Frequently Asked Questions

What is OneID?

Simply put, OneID is your User ID to access university provided technologies such as:



ADFS – Office 365

Employee Email and Productivity Software


Learning Management System

Cascade Content Mgt System

Content Management Software for


ITS Help Desk Software

Citrix/VMWare VDI

Virtual Desktop Software

LAN Port Device Registration

Used to Register Network Ports


Print Management Software


University Portal and Collaboration Software


Authentication platform for Aggie Mart, RAMIES, and Active Collab

T2 Parking

Parking Services

Distributed File Services (DFS) Univ Share

University Share


Professional Development

VoIP - Unity Messaging (Employee)

Voice Mail


Wireless Network Access


Virtual Private Network Access


Dorm Room Management Software


What is my OneID?

Your OneID is your User ID used to access various University systems. If you need to look up your OneID, click here.

How do I Reset my Password or Register my OneID Account?

Step by step directions can be found by clicking here.

What is Self Service Account Management?

Self Service Account Management is the process that users can register their OneID account so you can change your OneID password or recover your account.

What do I do if I don't know or remember my user account in order to register for password reset?

If you do not know your user account for registration, please contact Aggie Tech Support at 336-334-7195. When calling Aggie Tech Support make sure you have your Banner ID handy. They will need it to reset your password.

Can the Account Registration Portal be accessed and completed from a smart phone or tablet with Internet Access?

Yes! You can access OneID self-service from any Internet connected device at